AIRANKS — The Authoritative Rankings for AI Web Content

AIRANKS measures AI visibility: we ask AI models real product and service questions, capture the complete answers as immutable observations, and publish what they contain — which brands were mentioned, which domains were cited, and which exact pages were linked. Every domain gets an AIR score from 1–10 (a decile of visibility in the active dataset; 0 means insufficient data), with the methodology in the open.

AIR

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The Question

← all rankings / dataset COBALT

Best crm for small business 2018 awards

Keap takes the top spot in 100.0% of resamples. Of 10 ranked brands, only 7 hold a position we'd call firm.

0
answers sampled
0
brands named
1,000
bootstrap resamples

Who AI Cites For This Question

18 cited pages · bars vs the leader

Destination CRMwww.destinationcrm.comdestinationcrm.com/Articles/CRM-Ne…px?utm=airanks.net304
The Best CRM for Small Business: The CRM Market Leader Awards 2018www.destinationcrm.comdestinationcrm.com/Articles/Editor…px?utm=airanks.net184
These Are the Best CRM Tools, According to 250+ Small Business Owners | Gustogusto.comgusto.com/resources/articles/busin…re?utm=airanks.net96
Best CRM Solutions of 2018 by Company Sizecommence.comcommence.com/blog/2018/06/11/best-…p/?utm=airanks.net88
Software Reviews names Pipedrive CRM, Salesforce Sales Cloud and Zohowww.softwarereviews.comsoftwarereviews.com/press-releases…nt?utm=airanks.net64
These Are the Best CRM Tools, According to 250+ Small Business Owners | Gustogusto.comgusto.com/blog/growth/best-crm-software/?utm=airanks.net54
Top Rated Customer Relationship Management Software for 2018 I TrustRadiussolutions.trustradius.comsolutions.trustradius.com/buyer-bl…8/?utm=airanks.net32
SugarCRM Wins PC Magazine's Business Choice Award for Best CRM - for the Fourth Year Running | SugarCRMwww.sugarcrm.comsugarcrm.com/press-releases/winner…8/?utm=airanks.net25
G2 Crowd Lists Freshsales as the #1 CRM Software for Small Businesswww.prweb.comprweb.com/releases/g2_crowd_lists_…tm?utm=airanks.net23
2018 Winners - MarTech Breakthrough Awardsmartechbreakthrough.commartechbreakthrough.com/2018-winners/?utm=airanks.net15

The Ranking, With Its Uncertainty

Keap locked Keap — ci 1.00–1.00 · n=388 · 100.0% of resamples held this rank · named in 83% of answers
Salesforce locked Salesforce — ci 0.89–0.89 · n=388 · 100.0% of resamples held this rank · named in 99% of answers
Zoho locked Zoho — ci 0.78–0.78 · n=388 · 100.0% of resamples held this rank · named in 97% of answers
Microsoft Dynamics locked Microsoft Dynamics — ci 0.67–0.67 · n=388 · 100.0% of resamples held this rank · named in 21% of answers
Pipedrive locked Pipedrive — ci 0.56–0.56 · n=388 · 100.0% of resamples held this rank · named in 32% of answers
Insightly firm Insightly — ci 0.33–0.44 · n=388 · 93.1% of resamples held this rank · named in 9% of answers
Nimble contested Nimble — ci 0.22–0.44 · n=388 · 59.6% of resamples held this rank · named in 8% of answers
Freshsales contested Freshsales — ci 0.22–0.44 · n=388 · 62.0% of resamples held this rank · named in 6% of answers
Agile CRM locked Agile CRM — ci 0.11–0.11 · n=388 · 99.4% of resamples held this rank · named in 4% of answers
HubSpot gathering HubSpot — gathering data, n=388. No bootstrap interval yet.

The Incomparability Lattice

what the intervals separate, not what the list claims

An edge means one brand's interval sits strictly above another's — zero overlap. No edge between two brands is not a gap in the drawing, it is the finding: their intervals overlap, and the bootstrap cannot tell them apart. Brands on the same rung are incomparable, not tied — the ranking above orders them anyway because a list has to print a total order; this diagram is the honest version.

Keap

1.00–1.00

Salesforce

0.89–0.89

Zoho

0.78–0.78

Microsoft Dynamics

0.67–0.67

Pipedrive

0.56–0.56

Insightly

0.33–0.44

Nimble

0.22–0.44

Freshsales

0.22–0.44

Agile CRM

0.11–0.11

9 of 10 brands measured · 10 dominance edges · 7 rungs · 3 pairs the data does not separate