AIRANKS — The Authoritative Rankings for AI Web Content

AIRANKS measures AI visibility: we ask AI models real product and service questions, capture the complete answers as immutable observations, and publish what they contain — which brands were mentioned, which domains were cited, and which exact pages were linked. Every domain gets an AIR score from 1–10 (a decile of visibility in the active dataset; 0 means insufficient data), with the methodology in the open.

AIR

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The Question

← all rankings / dataset COBALT

Best crm for small business 2018 ranking

Salesforce takes the top spot in 100.0% of resamples. Of 11 ranked brands, only 7 hold a position we'd call firm.

0
answers sampled
0
brands named
1,000
bootstrap resamples

Who AI Cites For This Question

25 cited pages · bars vs the leader

These Are the Best CRM Tools, According to 250+ Small Business Owners | Gustogusto.comgusto.com/resources/articles/busin…re?utm=airanks.net341
The Best CRM for Small Business: The CRM Market Leader Awards 2018www.destinationcrm.comdestinationcrm.com/Articles/Editor…px?utm=airanks.net328
G2 Crowd lists Freshsales Top CRM for Small Business - Freshworks CRM Blogwww.freshworks.comfreshworks.com/explore-crm/g2-crow…s/?utm=airanks.net154
CRM Magazine Names the Winners of the 2018 CRM Market Awardswww.destinationcrm.comdestinationcrm.com/Articles/CRM-Ne…px?utm=airanks.net56
Top Rated Customer Relationship Management Software for 2018 I TrustRadiussolutions.trustradius.comsolutions.trustradius.com/buyer-bl…8/?utm=airanks.net36
G2 Crowd Lists Freshsales as the #1 CRM Software for Small Businesswww.prweb.comprweb.com/releases/g2_crowd_lists_…tm?utm=airanks.net35
These Are the Best CRM Tools, According to 250+ Small Business Owners | Gustogusto.comgusto.com/blog/growth/best-crm-software/?utm=airanks.net32
2018 Small Business CRM Rankings | 10 Best CRMwww.10bestcrm.com10bestcrm.com/software/small-busin…8/?utm=airanks.net24

The Ranking, With Its Uncertainty

Salesforce locked Salesforce — ci 1.00–1.00 · n=394 · 100.0% of resamples held this rank · named in 100% of answers
Microsoft Dynamics locked Microsoft Dynamics — ci 0.90–0.90 · n=394 · 100.0% of resamples held this rank · named in 84% of answers
Zoho locked Zoho — ci 0.80–0.80 · n=394 · 100.0% of resamples held this rank · named in 95% of answers
Pipedrive locked Pipedrive — ci 0.70–0.70 · n=394 · 100.0% of resamples held this rank · named in 93% of answers
Freshsales soft Freshsales — ci 0.50–0.60 · n=394 · 77.6% of resamples held this rank · named in 48% of answers
Keap soft Keap — ci 0.50–0.60 · n=394 · 77.6% of resamples held this rank · named in 46% of answers
Nimble locked Nimble — ci 0.30–0.40 · n=394 · 96.2% of resamples held this rank · named in 22% of answers
Insightly locked Insightly — ci 0.30–0.40 · n=394 · 96.2% of resamples held this rank · named in 10% of answers
Agile CRM locked Agile CRM — ci 0.10–0.20 · n=394 · 96.9% of resamples held this rank · named in 5% of answers
HubSpot gathering HubSpot — gathering data, n=394. No bootstrap interval yet.
Copper gathering Copper — gathering data, n=394. No bootstrap interval yet.

The Incomparability Lattice

what the intervals separate, not what the list claims

An edge means one brand's interval sits strictly above another's — zero overlap. No edge between two brands is not a gap in the drawing, it is the finding: their intervals overlap, and the bootstrap cannot tell them apart. Brands on the same rung are incomparable, not tied — the ranking above orders them anyway because a list has to print a total order; this diagram is the honest version.

Salesforce

1.00–1.00

Microsoft Dynamics

0.90–0.90

Zoho

0.80–0.80

Pipedrive

0.70–0.70

Freshsales

0.50–0.60

Keap

0.50–0.60

Nimble

0.30–0.40

Insightly

0.30–0.40

Agile CRM

0.10–0.20