AIRANKS — The Authoritative Rankings for AI Web Content

AIRANKS measures AI visibility: we ask AI models real product and service questions, capture the complete answers as immutable observations, and publish what they contain — which brands were mentioned, which domains were cited, and which exact pages were linked. Every domain gets an AIR score from 1–10 (a decile of visibility in the active dataset; 0 means insufficient data), with the methodology in the open.

AIR

PHRASE

Skip to main content

The Question

← all rankings / dataset COBALT

Best crm for small businesses in 2021

Zoho takes the top spot in 100.0% of resamples. Of 12 ranked brands, only 6 hold a position we'd call firm.

0
answers sampled
0
brands named
1,000
bootstrap resamples

Who AI Cites For This Question

25 cited pages · bars vs the leader

Solved: 4 Best CRM Software for Small Businesses and Who Should Use Eachsolutions.trustradius.comsolutions.trustradius.com/buyer-bl…s/?utm=airanks.net216
The Best CRM for Midsize and Small Businesses: The 2021 CRM Industry Leader Awardswww.destinationcrm.comdestinationcrm.com/Articles/Editor…px?utm=airanks.net197
Digital.com Announces Best Small Business CRM Software of 2021www.prweb.comprweb.com/releases/Digital_com_Ann…tm?utm=airanks.net51
TechRadarwww.techradar.comtechradar.com/features/salesforce-…ho?utm=airanks.net38
The Top CRM Tools Every Entrepreneur Should Know About And How To Select One For Your Businesswww.forbes.comforbes.com/councils/forbestechcoun…s/?utm=airanks.net16
Best Sales CRMs forkylas.iokylas.io/wp-content/uploads/2021/0…df?utm=airanks.net10
Best Small Business Products for 2021 | G2www.g2.comg2.com/best-software-companies/202…ss?utm=airanks.net9
Which vendors make the best CRM for small businesses? | TechTargetwww.techtarget.comtechtarget.com/searchcustomerexper…es?utm=airanks.net9
Zoho CRM - Build better customer relationshipswww.zoho.comzoho.com/crm/all-in-one-crm.html?utm=airanks.net7
The Most User Friendly Small Business CRM Software | Capterrawww.capterra.comcapterra.com/resources/small-busin…e/?utm=airanks.net5

The Ranking, With Its Uncertainty

Zoho locked Zoho — ci 1.00–1.00 · n=387 · 100.0% of resamples held this rank · named in 100% of answers
Pipedrive locked Pipedrive — ci 0.91–0.91 · n=387 · 100.0% of resamples held this rank · named in 100% of answers
Salesforce locked Salesforce — ci 0.82–0.82 · n=387 · 100.0% of resamples held this rank · named in 93% of answers
Freshsales locked Freshsales — ci 0.64–0.73 · n=387 · 96.8% of resamples held this rank · named in 23% of answers
HubSpot locked HubSpot — ci 0.64–0.73 · n=387 · 95.6% of resamples held this rank · named in 4% of answers
Insightly contested Insightly — ci 0.45–0.55 · n=387 · 48.5% of resamples held this rank · named in 6% of answers
Less Annoying CRM unsettled Less Annoying CRM — ci 0.36–0.55 · n=387 · 42.1% of resamples held this rank · named in 3% of answers
Keap firm Keap — ci 0.27–0.45 · n=387 · 87.1% of resamples held this rank · named in 3% of answers
Jobber soft Jobber — ci 0.09–0.36 · n=387 · 72.0% of resamples held this rank · named in 2% of answers
Copper gathering Copper — gathering data, n=387. No bootstrap interval yet.
ServiceTitan gathering ServiceTitan — gathering data, n=387. No bootstrap interval yet.
Nimble gathering Nimble — gathering data, n=387. No bootstrap interval yet.

The Incomparability Lattice

what the intervals separate, not what the list claims

An edge means one brand's interval sits strictly above another's — zero overlap. No edge between two brands is not a gap in the drawing, it is the finding: their intervals overlap, and the bootstrap cannot tell them apart. Brands on the same rung are incomparable, not tied — the ranking above orders them anyway because a list has to print a total order; this diagram is the honest version.

Zoho

1.00–1.00

Pipedrive

0.91–0.91

Salesforce

0.82–0.82

Freshsales

0.64–0.73

HubSpot

0.64–0.73

Insightly

0.45–0.55

Less Annoying CRM

0.36–0.55

Keap

0.27–0.45

Jobber

0.09–0.36

9 of 12 brands measured · 11 dominance edges · 6 rungs · 6 pairs the data does not separate